Waste of Time - Customer Service Specialist Aon Employee Review

2.0
Apr 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote or Hybrid option although it’s mainly hybrid with 3 days required in office

Cons

Only two options for hours worked and that’s 9-5:30 or 12:30-9 and if you are a new hire for Aon Integramark, it’s probably the latter. It’s hard to get hours changed.. been waiting for months with no real response. The communication from upper management is terrible and the client which is Synchrony, is just not helpful and it feels like I’m working for a scam company although it’s not. It makes me feel terrible coming to work. There’s no overtime or bonuses.. and they really don’t care about anyone but the client. (synchrony) and it’s hard to move around or up.. no room for advancement

Explore other reviews about Aon

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Team members work together well

Cons

Movement between teams is slim

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Clearly defined career ladder Exposure to a wide range of clients and projects.

Cons

Inconsistent team culture. Some teams feel clique-oriented, so it's difficult for new employees to integrate. Training can be limited, with a strong expectation to learn independently.

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