Don't know how the company is still going. - Customer Service Representative Aon Employee Review

1.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Paul on reception Free fruits daily Nice office Great co workers (if you're willing to brown nose management) Great training on the job itself.

Cons

•Email on what you can do with the bonus you DONT get •No one in the company actually talk to eachother. • Us vs. Them mentality. (PSC vs. Admin, UK Vs Krakow) yet constantly told we're one Aon • Promotions are dangled like a carrot on a stick (get your stats to XYZ then we'll talk) • Goal posts for promotion are constantly moved. (Now you need to do XYZ to get it) • PSC have different rules to the rest of the company. (Recieving emails from the CEO about work from home full time, the tiny manager of PSC says no to this and work 2 days from home) •Will only succeed if you brown nose a certain team leader and fit in with their Clique. • Have to lie to customers to save face of company. •Never see of speak to Admin even though they're supposed to be our oracle of answers.

Explore other reviews about Aon

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great program

Cons

Small office but they’re getting a new one soon

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great role to transition into the insurance industry. Many resources and opportunities to expand technical knowledge. Client visits are great if you like to travel. Lucky to have a manager who doesn’t micromanage. If you’re organized, driven, and good at communicating you’ll do great.

Cons

Can be stressful at times around busy renewal cycles. Travel often depending on industry and clients.

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