Bad experience but no bad blood - Account Specialist I Aon Employee Review

2.0
Jun 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Loved my colleagues! They knew the business and helped me learn a lot. I would not be at the place in my career without them. There were also carrier options in choosing benefits which I liked.

Cons

Management was awful. My boss never provided any formal training (I never did the new employee orientation because I was expected to start renewing accounts immediately), and when I expressed concerns about the program and the systems, he completely passed it off as an annoyance. I never knew exactly what my role was despite asking for more clearly defined roles, so I ended up doing everything. We were expected to work like robots, including through holidays, since management only cared about revenue. I also felt that there were holes in the ethics of the program in terms of how renewals were handled. Once I realized that the program and management were unwilling to change, I decided it was time to leave. Aon is so big, that sometimes management doesn't see problems with colleague morale and executives need to pay attention to that. I would have stayed if I was able to transfer to another business unit. I think that your manager defines your experience at Aon, and my boss was one of the worst people I've ever worked for.

Explore other reviews about Aon

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support and good people

Cons

Large company does mean that Tech/HR support usually involves an 800 number and call center.

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great role to transition into the insurance industry. Many resources and opportunities to expand technical knowledge. Client visits are great if you like to travel. Lucky to have a manager who doesn’t micromanage. If you’re organized, driven, and good at communicating you’ll do great.

Cons

Can be stressful at times around busy renewal cycles. Travel often depending on industry and clients.

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