Pros
The salary for a customer service position is quite good for Spain. Meal card. You learn a lot if it's your first job I would say you can do it but it's hard mentally.
Cons
It's a job that will make you cry. Bad mood all the time. You basically get yelled at on the phone the whole day. I would not advise anyone to come work here, you have to take 60-80 calls a day. Sometimes it's just people complaining the whole day because they have raised the price of the cards or made a mistake. There is a lot of things to learn and a lot of pressure. You can't just go to the bathroom or you have to be 1-2min max back , you have a status and have to stay available. Poor management it really depends on who you have. Poor career development if you are a top performer they will do anything to make you stay and not leave in another department. Other departments are ok and not as stressful.