Could be better - Travel Consultant American Express Employee Review

3.0
Jul 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Good amount of PTO & they actually let you take it Really amazing colleagues Once you hit 6 months, you get some travel related perks My team lead is incredible

Cons

Pay is too low, particularly considering how much money the travel dept brings in for the company. Payroll (which is done via a 3rd party) has screwed up my check MULTIPLE times to the tune of hundreds of dollars & since you only get paid the 15th & last day of the month, it is a killer waiting for them to get it sorted & it doesn't seem like anyone really cares enough to get it done quickly or overnight you a check. They don't let the travel dept participate in their Work From Anywhere program which is ridiculous if you want ppl to broaden their travel/geographical knowledge. Higher ups in the dept are out of touch with the stress/work level of the TCs & don't make changes that are actually improvements. The systems are buggy & nearly unusable a lot of the time. Virtual workers aren't treated as well as the in office workers. There's currently a hiring freeze on so we couldn't move to another position even if we wanted to

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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