Company cares about work-life balance of employees. However, heavy networking is required for advancement. - Anonymous employee American Express Employee Review

4.0
May 30, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company really cares about employees' work life balance. Very intelligent and diligent co-workers. Strategic and charismatic senior leaders. The brand is well recognized and well respected.

Cons

Advancement relies too much on networking within the company which means it may be difficult for certain personality types to get ahead. Decision-making relies too much on consensus-building which slows things down. "Matrix" organization with dotted lines means that you have to go through quite a few people to get things done.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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