Mixed Views - World Service - Strategy Manager (World Service) American Express Employee Review

2.0
Jul 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, some good people. Amazing vacation time. If you work in a priority area, you will receive strong investment for projects. Decent severance for when you get laid off. Constant reorganization is taking place, so new positions are created frequently (although old ones are eliminated). Product is stable and not part of the more hated portion of Wall St. Good company to have on the resume.

Cons

Mass layoffs every two years or so (seriously, ask around). Performance management system requires a minimum number of low performers in the annual review process, so if your team is high-performing, someone still gets a low rating. I was told that I was "the one" despite strong results. This reduced my bonus and later prevented me from transferring to a new department, which was very disappointing. The culture is extremely risk averse, so there is often a groupthink mentality due to leadership who embrace the status quo. Not a place for innovation.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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