Too much work and too many meetings for too little risk-taking, autonomy and compensation. - Director American Express Employee Review

2.0
Jul 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Ability to work virtual. Ample vacation/personal/sick days. Smart and highly motivated client management and sales organizations especially in merchant services.

Cons

Passive aggressive and politically motivated culture. Comp is well below industry average. Too much time is spent on non-business building tasks i.e. performance mgmt (hours spent writing/rewriting lengthy reviews and dev plans, numerous meetings to discuss talent and argue over ratings), employee engagement (hours spent in meetings addressing low employee satisfaction survey scores and then executing activities which have little to no relevance to employees)

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

201
See reviews by: Helpful|Rating|Date|All