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Amazon Web Services

Part of Amazon

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Welcome to Day 2 - Sr Customer Solutions Manager Amazon Web Services Employee Review

2.0
Feb 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Smart people, some fun tech, if you're in a good spot, you can influence innovation and own with customers.

Cons

A once great, innovative, and collaborative organization that worships the idea of "Always Day 1" has slid into obsession over taking headcount for draconian return-to-office mandates, busy work, and deception and only pretending to care about its people.

Explore other reviews about Amazon Web Services

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team when you have a manager and full team that works well and collaborates well. Stock is great. And you know when youre doing well, the pay increase is roughly the same as everyone else.

Cons

Low perks compared to other FAANG companies and most teams have high turn over

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong place to be early in your career as it provides valuable training and the brand recognition can create strong future opportunities. - Is great if you’re interested in what you’re doing/selling

Cons

- 5 days in office is not great for work/life balance - If your manager doesn’t like you, good luck! - 401k match is lower than most companies - Base salary compensation is weak compared to other big tech - Leveling/career progression is near impossible due to reorgs leading to a promotion “freeze” - Role can evolve over time in ways that may not align with original job expectations

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