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      Customer Obsessed - Strategic Account Executive Amazon Web Services Employee Review

      5.0
      Sep 9, 2022
      Strategic account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      AWS treats new employees as customers through the onboarding process and are truly customer obsessed. The talent and intelligence of my co-workers has been a welcome benefit. The company isn't afraid of failure and is a place where innovation is highly encouraged. Work highly aligns to a greater purpose and my boss inspires me to be a better person. Feedback is viewed as a gift and upper management listens to suggestions.

      Cons

      The startup nature is great but also means there's usually room for improvement in most areas. Customers are prioritized over employees and at times the frugal nature of the organization is disappointing (like in all tech).

      Explore other reviews about Amazon Web Services

      5.0
      May 27, 2026
      Paralegal/legal assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great job. I’ve learned so much it is just hard with 5 day rto

      Cons

      The 5 day RTO mandate

      3.0
      Jun 21, 2026
      Software development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ambitious projects if you're in the right team. Typically great team-mates. Don't believe the memes, the ppl are not back stabbing jerks but are overall genuinely nice. Not constrained by budgets when building cool things. Tools while sometimes clunky are powerful.

      Cons

      Schizophrenic lack of focus, entire teams get split, merged and upended multiple times a quarter. Some product managers are disconnected from reality. It didn't use to be the case, the PM-Ts were previously top notch. You're pushed to vibe code everything. Established products with loyal customers are getting neglected. Newer VP level leaders don't seem to know what they are doing. Veteran OG VP level leaders are either leaving in droves or seem stressed or checked out.

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