Decent first job, compensation doesn't justify the hours - Client Service Associate AlphaSights Employee Review

3.0
Jun 9, 2023
Recommend
CEO approval
Business Outlook

Pros

AlphaSights teaches you basic business communication, sales, and customer service. It's a decent starting place for anyone who doesn't know exactly what they want to do. It teaches people how to do a lot of menial tasks on a super tight timeline. It's also fun to start your career with a "cohort" of people right out of college. Easy relationship building is definitely important.

Cons

The 8am-6pm hours are untenable. You can't find a single person at AlphaSights who are content with their free time outside of work (except maybe the VPs who are basically just managing managers). There is 100% pressure to work past 6pm because our clients are online at that time. But AlphaSights doesn't pay people like they work at a hedge fund or a consulting firm. The vibe at AlphaSights is just people who are sticking around waiting to see who quits around them. The leadership at AlphaSights are just people who were promoted at AlphaSights and have no other experience in other roles. That creates an echo chamber and people who are just promoted for being nice to their bosses. There is very little real leadership to speak of and most people hired were interviewed by unqualified leaders. Also, definitely some sketchy behavior by the most leadership at company-wide events. TLDR: pay people more if you want them to work hard. Don't work kids out of college until they quit with the promise of a "manager" title, which is a 24/7 customer service associate role

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AlphaSights Response
3y
At AlphaSights, we hire ambitious professionals who want to own results, build a track record of achievement, and accelerate their careers. We accept that we are not a place for everyone. Career success is core to our philosophy, and we go to great lengths to make sure the rules are clear and the rewards are attractive. We regularly benchmark our compensation and peg it such that our top performers can match or outearn their peers at global top-tier employers. We are open about the fact that the first two years are tough: our Associates take on frontline responsibility that requires hard work, grit, and perseverance day by day. It is not a role in which one can procrastinate or duck away. But through delivering client success day in day out, our Associates learn firsthand how the client frontline works and how the extra mile delivers commercial success and financial rewards. And this sets them apart from their peers and accelerates their careers both at AlphaSights and beyond. Fundamentally, we exist to deliver success to our clients, and to power career advancement for our people. Our track record shows that when we deliver along these dimensions, company success follows. - The AlphaSights Team

Explore other reviews about AlphaSights

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good pay, in the middle of the city, amazing people and networking

Cons

Nothing specific to share from my side

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Rapid Progression & Recognition: Performance is directly rewarded here. If you hit your goals and show drive, the path to promotion and career growth is transparent and fast. Strong Team Culture: The team energy is fantastic. Everyone is highly collaborative, supportive, and commercially minded, which makes for a great working environment. High Autonomy: From day one, you are given real ownership over your projects (like leading recruitment events, managing candidates, and driving partnerships), allowing you to grow your commercial skills rapidly.

Cons

High Velocity & Pressure: The work is very fast-paced with strict timelines and high-volume expectations. It is not a place where you can coast, and you need to be comfortable working under commercial pressure. Resilience is Key: Sourcing and recruiting require a great deal of resilience. You have to be comfortable with rejection and persistent in finding creative solutions to hit your targets.

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