Not recommended to join Singapore team - Anonymous employee Agoda Employee Review

- No welcome briefing/ onboarding by HR- New staff are unaware of benefits especially medical benefits and have to ask around - Training for customer experience specialist is very basic, does not cover actual scenarios encountered - Training manager who conducts training is always unsure and provides wrong information - Team leaders and managers do not provide newbies with support or guidance, newbies are thrown into the deep end after 1 month and are forced to figure out how to resolve customer cases - Seniors, team leads and managers are unfriendly