my experience - Customer Experience Specialist Agoda Employee Review

4.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

overall good experience, supportive people and encouraging work environment along with great incentives

Cons

lots of sudden changes and surprises not very stable

Explore other reviews about Agoda

5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Cons

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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