Adecco (Blue Ash, OH) - Merchant Terminal Services Specialist Adecco Employee Review

1.0
Feb 12, 2013
Recommend
CEO approval
Business Outlook

Pros

There are none. They are completely awful is every respect.

Cons

There are many. There's never a representative on-site to speak with, none of their staff or recruiters will ever call / email / text / or use any other form of communication to check on their employees..just sit back and collect that money they conveniently shave off of our checks. God forbid you need representation during the assignment with which you are tasked. I was recently on an assignment and had an issue with obtaining a contract termination date. I explained this situation in a very detail-oriented manner with the representatives at Adecco and was given nothing useful in the way of feedback. I was seeking assistance with this matter and basically received feedback saying there was nothing they could do, nothing they were going to do, and I was on my own. I elected to end my contract on 01 FEB 2013 on my own accord citing these issues along with the fact that the position I filled with Adecco was initially described as being 1-3 month temp-to-hire, which needless to say, never occurred considering I remained a contractor through the end of the assignment despite many attempts to resolve this issue on my own, then as a last resort, seeking the representation of the contracting agency (Adecco) which I felt should have served on my behalf with the situation. When I presented the thought of escaping the assignment to obtain something with more of an opportunity of permanence, I was informed that despite what I had endured, nothing could be secured for me until the contract ended and if I wished to remove myself from the contract, I would need to supply 2 days' notice in order to be eligible for other assignments. I met this criteria considering I supplied 3 days' notice (72 hours) and have contacted this agency 3 times in order to see if other assignments were available. The last correspondence I sent was today, 12 FEB 2012. I sent this directly to my staffing contact who placed me on the assignment and her manager. Approximately an hour after sending this correspondence (none of the previous communications were returned), I received an email which I believe was sent erroneously to my address instead of the representative this was directly sent to and contained the following: The nerve of this guy cannot believe it Sent from my iPhone Needless to say, I'm beside myself. This is a descriptor of how customer / client relations are trending in business nowadays. It's very sad that when a legitimate concern is presented, this is the response that is received and that people within the Adecco agency speak ill of their contractors such as this. I have read some pretty negative reviews of Adecco's personnel, but never dreamed I would experience this firsthand. I believe this is a clear indicator that there is no intention of this Adecco branch office to place me on future assignments.

Explore other reviews about Adecco

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The team was great to work with

Cons

Could have used an additional recruiter for the time I was there to free up the store manager to meet with more clients

1.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Onboarding for new hires was smooth

Cons

My experience with Adecco Staffing Agency reflects a significant disconnect between the expectations set during onboarding and the reality of assignment execution. There appears to be a consistent misalignment between candidate skill sets and the roles they are placed into, which not only undermines performance but also creates unnecessary inefficiencies for both the employee and the client organization. Assignments are often presented without full transparency regarding scope, schedule, or operational requirements, resulting in frequent adjustments that disrupt workflow continuity and personal planning. Additionally, there is a notable deficiency in accurate and timely reporting. Communication regarding assignment details, schedule changes, and performance expectations lacks consistency and clarity. This creates ambiguity in accountability and limits the employee’s ability to effectively manage deliverables. From a process standpoint, this reflects weak coordination and insufficient control mechanisms within their staffing and reporting systems. Most concerning is the apparent lack of advocacy for the employee. A staffing agency should function as an intermediary that ensures alignment between employer needs and employee capabilities while also safeguarding fair treatment and clear communication. In this case, there is a perception that employee concerns—particularly those related to schedule changes, workload expectations, and workplace conditions—are not adequately addressed or escalated. This ultimately results in a work environment that feels transactional rather than supportive, with limited consideration for employee well-being or long-term success.

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