Wouldn’t recommend - Motor Claims Handler AXA UK Employee Review

1.0
Feb 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues to engage with

Cons

Customers over the lines are demanding and abusive. There are too many customers for the amount of handlers on the lines which means we bear the brunt for the queue times. The queue times are over 2hrs. It can take a toll on you There isn’t that much flexibility with admin work because they don’t have enough handlers on the phones

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5.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Hybrid working Flexible but very talented and knowledgeable managers/management Going places Socially aware Great benefits and much much more!

Cons

Like any company growing and going through transition, change sometimes occurs without all the pieces being in place but I would add it’s not very often!

4.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

they are available when you communicate your needs to your manager.

Cons

need to commute to NYC.

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AXA UK Response
2y
Hello, Thanks for leaving us your feedback. That’s great to hear. Thank you for recognising the hard work your managers put in to create a positive working environment. We believe that the care our colleagues show for each other is one of the key aspects that sets AXA apart. Thanks again for your feedback. AXA People Team
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