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      AXA UK

      Engaged Employer

      AXA UK reviews

      Stressed, overworked, archaic systems make job impossible - Underwriter AXA UK Employee Review

      1.0
      Apr 24, 2026
      Underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The executive team have the right intent and roll out initiatives with the aim of support

      Cons

      Locally people are worked to mental breakdown, no support is available, resources are scarce, seniors do not help, seniors get praise from few large cases so they can valiantly save the day, if you work at AXA there are still only a minute amount of people willing to help, it’s likely if you are not extremely experienced you will drown under pressure. There was a big problem with work related stress yet it was never addressed. The systems only get more and more complex, technology is horrendous, it felt like daily torture to survive at AXA. Survey scores reflect this view.

      avatar
      AXA UK Response
      1mo
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you faced during your time with AXA. Supporting our employees’ wellbeing and creating a positive working environment are core priorities for us, so it's disappointing to hear you feel like we missed the mark here. Your comments regarding workload, system complexity, and support levels have been noted. We're actively working on initiatives to streamline processes, improve technology, and strengthen support across teams. Thank you again for your feedback, we appreciate your honesty. We remain committed to making AXA a great place to work. AXA People Team

      Explore other reviews about AXA UK

      5.0
      Oct 4, 2022
      Talent acquisition business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid working Flexible but very talented and knowledgeable managers/management Going places Socially aware Great benefits and much much more!

      Cons

      Like any company growing and going through transition, change sometimes occurs without all the pieces being in place but I would add it’s not very often!

      4.0
      Mar 10, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      they are available when you communicate your needs to your manager.

      Cons

      need to commute to NYC.

      avatar
      AXA UK Response
      2y
      Hello, Thanks for leaving us your feedback. That’s great to hear. Thank you for recognising the hard work your managers put in to create a positive working environment. We believe that the care our colleagues show for each other is one of the key aspects that sets AXA apart. Thanks again for your feedback. AXA People Team
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