If possible I would give it ZERO rating - Anonymous employee AIG Employee Review

1.0
Mar 9, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some good people there but often not the ones in charge to make a significant difference

Cons

- Everyone for themselves operating model - Functional groups work in silo of one another and are focused on achieving their own objectives - Senior Leadership is terrible, not focused on talent retention, development and promotion - Senior Leadership sleep walking in their own world focused only cuts and not on generating revenue which was clearly shown on Q4 2016 financials - under the CEO's lack of vision and leadership, company at risk of losing their 100 year old brand and standing within the marketplace - Dominoes are beginning to fall with the recent departure of the company's CIO - Lack strategic vision and alignment to industry standards, practices and processes - Much like the predecessors during the 2009 financial crisis, will eventually have to sell the most profitable pieces of the company - False advertisement of innovation, highly dependent on clunky data warehouses, leveraging infrastructure/systems/applications which may have security and compliance risks - Money spent on the wrong things (i.e. non stop shuffling of groups to different buildings/floors, technology hardware with no checks and balances, marketing efforts which doesn't help the brand and etc.)

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5.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company culture and company morals align well

Cons

4 days in the office is required

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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