A Great Place to Have Your Next Existential Crisis - Client Consultant ADP Employee Review

1.0
Aug 29, 2018
Recommend
CEO approval
Business Outlook

Pros

The offices are new, the cafeteria is nice, the outdoor areas are beautiful for contemplating where your life went wrong and you ended up at ADP

Cons

Nonexistent leadership (literally all remote), terrible attitude from tenured peers, generic and ultimately unfocused training, no interdepartmental organization - my actual job was to fix the mistakes of other, more tenured, higher paid individuals and then train them on how to not make this mistake again. Some of these people have been here for 10+ years working from home and not understanding basic processes. Management has a very apathetic take on this because half of them are out the door with guaranteed early retirement. I saw people that gave 30 years of their life to this company only to reach the status of having a numeral II next to the title they've held for decades. All management at this location is hired from the outside, even though there are employees with 2 years of experience there onsite with advancement goals and prior work experience far exceeding their current roles. Cherry on top is that they sent me a letter after I resigned letting me know they overpaid me and I have less than a month from issuance of the letter to pay them back in full. This is a PAYROLL COMPANY. Disgraceful.

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ADP Response
7y
Thank you for the review and insights into our ADP Maitland location. We will share your review with our HR leaders.

Explore other reviews about ADP

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

benefits were great and scenary

Cons

no cons during my time there

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ADP Response
1w
We are glad that you enjoyed your time at ADP and appreciate the positive feedback you have shared about your experience.
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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