Implementation Specialist - Major Accounts - Implementation Specialist ADP Employee Review

5.0
Jan 24, 2018
Recommend
CEO approval
Business Outlook

Pros

I absolutely love my job here at ADP! Of course at any job it is going to require you to work hard so as long as you are willing to put in the work, you will succeed. Management is very supportive and they send encouraging/success related emails when you reach certain goals/handle clients effectively. You also have a supportive team - whenever you have questions you can ask someone else in your specific role, a technical lead, a mentor, or your direct management. I can say that I never worked at a location where the manager of your team sits with you and has a desk near yours. Also - the head manager is also easily accessible and leaves the door open if you have ANY questions, concerns, or you just want to say hello! The benefits and pay are great & there is hope for a lot of opportunity here. Once again - you get what you put in. You have opportunity for growth and possible travel - I was sent out of town for training and enjoyed every moment of it! This location is considered a "OneADP" Location which means it contains multiple roles for ADP under one roof. You can be in service, sales, implementation, enterprise learning, and so much more. Being a part of the OneADP location also means there is a gym, cafeteria, Starbucks, game room, and a focus room (zen room) if you need it.

Cons

Of course there are "cons" to every career you choose but I don't really have much to say negative. My only thing would be to have training that isn't mostly virtual and to possibly have test clients to help you learn your role better or increase your talk tracks with clients.

avatar
ADP Response
8y
Thank you for the thorough review. We appreciate you taking the time to list the Pros, Cons, and Advice to Management. #workhappy

Explore other reviews about ADP

5.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture with great leadership

Cons

Too many strategic changes and products

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

avatar
ADP Response
5d
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
See reviews by: Helpful|Rating|Date|All