Amazing company with amazing culture - Client Services Manager ADP Employee Review

5.0
Oct 2, 2017
Recommend
CEO approval
Business Outlook

Pros

The people and teamwork - everyone truly cares about each other. The company not only says they care about their clients and their associates, but they demonstrate it on a daily basis. I feel valued and appreciated, and I feel empowered to take care of our clients. I've been in the workforce for quite a while and worked for several companies and ADP is by far the best!

Cons

I honestly love this company, but if I had to pick something as a con, it'd be communication. It's a big company and communication can sometimes be a challenge, both across the company and interdepartmentally.

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ADP Response
8y
Thank you for the awesome review! Glad to see things are going especially well in our Tempe office.

Explore other reviews about ADP

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

Raises are not very consistent.

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ADP Response
1mo
We are glad that you are enjoying your ADP experience. Thank you for your review.
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
1w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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