LOOK ELSEWHERE!! & DONT BELIEVE ANY OF THE FAKE POSITIVE REVIEWS, THEY'RE POSTED BY ADP STAFF AFTER EVERY BAD REVIEW... - Insurance Account Executive ADP Employee Review

2.0
Apr 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Occasional free lunches, good work hours, friendly co-workers, 401K match, vacation, cool trips. But nowadays you'll get these perks at any decent company...

Cons

Micromanagement is what this place specializes in, and don't be fooled by this so called "sales" organization because I've never worked at a sales job where you are punished for selling too much! That's right, stay off the radar and don't make more than $75 a year and you'll be fine. But if you're fortunate enough to have a great year and significantly break the 6 figure range, enjoy it because IT WILL BE THE LAST TIME YOU DO! They will reduce your lead opportunity and/or slash your commission pay scale so that the following year you can sell just as much but make half of what you did the prior year. Instead of rewarding top performers, they try to find a way to pay you less. Their philosophy is basically if you're selling too much and making too much money, then you have too much opportunity, too low of a quota and too high if a pay scale. They don't believe that anyone can be just a great salesman and can exceed the pay curve, you only exceeded it because of reasons I mentioned above and they'll be quick to correct it. Needless to say this is a place for amateur or entry level sales people. This is the minor leagues at best, if you're a real salesman who wants uncapped commission without the fear of doing too we'll and being punished then DO NOT APPLY! Also the politics in this place are absurd. If you fit the mold and aren't good they will still promote you plain & simple. It doesn't matter who is better qualified what matters is how much your VP likes you. They all have egos and are never wrong so don't try to speak up or challenge anyone. Also the HR department is a joke. There are girls who get their butts slapped and get called different names by certain managers and Sr reps and nothing is done to them. Everyone there gossips and is in everyone else's business it's like high school but worse. God forbid you were to assist a female with a work task, the next thing you'll hear is that you're sleeping together and will receive an HR inquiry which permanently stays in your file! Yet those that joke about coming back from lunch stoned or buzzed are not reprimanded. They don't care how well you can sell, you have to do things the way they want, even if you found a better way to sell more. All they care about is dials and talk time to the point where now everyone makes fake dials to pad their stats, which does no good for anyone! If you make 100 dials a day and 3 hrs of talk time but sold nothing you won't have any problems (until of course you're ultimately fired for not producing) but if you only made 20 dials for 1 hr of talk time but brought in $10,000 of revenue you will get chewed out for not making more dials. I did this consistently and was a top performer but was constantly disciplined for low dials. I didn't need to make that many dials because I'm an effective salesman who can close and can do it efficiently with 1/3 of the dials as others. But again, this place doesn't believe in "good salesman" all they believe in is their formula which is to fill positions with average people with average skills, have them make an average of 100 dials and 3 hrs of talk time and they will generate on average around $250k in Revenue annually. Give $50-$75k to the sales rep and the rest goes to the house. It's a great business model and it does work and if you're an average salesman happy with $50-$75k max a year then go for it.

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ADP Response
10y
Thank you for the review. I wish we were posting fake positive reviews as it would make my job easier, but alas, we have no internal fake job posting program at ADP. I'm actually pleasantly surprised each day at the positive reviews we do have from all over the world, because we're not perfect. In regards to your review we really appreciate you honesty. It gives a full scope of your experience and I will be escalating your review to our Sr. Leadership team. Thank you for your time.

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Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

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- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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