Bilingual Customer service Representative - Anonymous employee 407 ETR Employee Review

1.0
Aug 3, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment the people you work with literally become family for you!!

Cons

This company makes their employees work like slaves you literally work in the cotton picking field. You get scolded at for going on your breaks late yet they expect you to not make their customers wait on hold for long or in line for long. Their matrix are ridiculous they do surveys to the customers who call and if the customer isn't happy with the company then they give you a bad survey mark which is stupid and unfair because the customer could be so satisfied with you the agent but not like the company

Explore other reviews about 407 ETR

5.0
Apr 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Great work life balance workplace

Cons

Not much opportunities to grow

4.0
Apr 21, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Community is important -Open communication is valued -Progressive with its diversity and inclusion -Value's human center design -Value's science -Highly talented and skilled group -Value's Professional development -Value's wellness & wholeness

Cons

-Agency has faced lost and casualties as its work through its change process -is in the process of strategic agency transformation which means that disruptions are occur and will have to be tackle in the mist if change.

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