Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 710 reviews)); "Great culture and values!" ((in 442 reviews)); "work life balance is good" ((in 409 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 345 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 275 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 206 reviews)); "Low salary and difficult to get promotion" ((in 95 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 45 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 39 reviews)); "No bonuses and no merit increase over 3%." ((in 27 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

Discover reviews

4.0

68% would recommend to a friend

(5,180 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Discover has an employee rating of 4.0 out of 5 stars, based on 5,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Sep 24, 2013

encouraging

Account manager

Recommend

CEO approval

Business Outlook

Pros

great benefits and bonuses ok pay

Cons

to much time on the phones 100+ calls an don't always stick to word

4.0

Sep 17, 2013

Good Company to Start Your Career

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

The company has very good values, and does strive to stick to those values on every call. The compensation is very good/competitive, with lots of opportunity for incentive. The company offers 401k, life insurance, vision, dental, health, short and long term disability, etc. Everyone that works there is upbeat, and friendly. Co-workers on the same team do become a family and enjoy having team parties for achievements and potlucks. Lots of prizes are awarded for everyone who works on Saturday or Sunday, there's also shift differential pay- you get paid more for working nights and Sundays. Great job if you enjoy the work. The company also offers 160 of vacation at the beginning of each year.

Cons

Personally, I don't enjoy the type of work (call center). There is opportunity for growth within the company, but there is a LOT of competition, and getting to a position in management is difficult. If you do not enjoy a fast-paced, call center work environment and need a break in the activities you preform, this would not be a job for you.

4.0

Sep 12, 2013

Sr. Programmer

Senior programmer

Recommend

CEO approval

Business Outlook

Pros

Great work life balance, bonuses, summer hours, lots of payed time off. You get to hotel or work from home if travel is difficult. Very flexible hours

Cons

Depending on what department you work for, you will have to deal with the boys club mentality.

Viewing 4882 - 4884 of 5,180 Reviews

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encouraging

Good Company to Start Your Career

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