Question 1

Is Conduent a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Conduent have rated their employer with 2.8 out of 5 stars in 258 Glassdoor reviews. This is a lower than average score with the overall rating of Conduent employees being 3.0 out of 5 stars. Search open Customer Service Representative CSR Jobs at Conduent now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Conduent.

Question 2

Does Conduent pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Conduent with 2.6 out of 5 stars based on 258 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries and benefits at Conduent.

Question 3

How happy are Customer Service Representative CSR professionals working at Conduent?

Accepted Answer

25% of Customer Service Representative CSR employees at Conduent would recommend their employer to a friend. This rating has decreased by 32% in the past 12 months. Customer Service Representative CSR professionals have also rated Conduent with a 2.6 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.9 rating for culture and values and 2.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Conduent?

Accepted Answer

Customer Service Representative (1150), Customer Service Representative (CSR) (275), Business Analyst (168), Senior Software Engineer (142), Software Engineer (121), Analyst (117), Customer Experience Associate (117), Technical Support (115), Customer Service Associate (98), Manager (93), Call Center Representative (84), Transaction Processor (84), Associate (83), Customer Service (81), Project Manager (81)

Question 5

What are the pros of working at Conduent according to real employee reviews?

Accepted Answer

"Can work from home and great work" ((in 634 reviews)); "The pay was good and the trainer was the best." ((in 495 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 443 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 354 reviews)); "Conduent offers good benefits and they are good at managing work" ((in 293 reviews))

Question 6

What are the cons of working at Conduent according to real employee reviews?

Accepted Answer

"Management is poor and company does not pay enough for what is expected of reps" ((in 645 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 421 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 240 reviews)); "Most managers are just horrible managers" ((in 194 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 139 reviews))

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