Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1841) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1267 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1157 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 910 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 853 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2968 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2044 reviews)); "Very demanding and low very low pay" ((in 1218 reviews)); "Bad Managers to work with" ((in 519 reviews)); "Extended working hours" ((in 335 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Barcelona , A Coruña , Málaga , Benalmádena , Valencia , Olivenza , Palma , Torrevieja , Badalona , Madrid , San José del Valle

Concentrix reviews

3.9

76% would recommend to a friend

(44,734 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

45K reviews

1.0

Nov 3, 2023

Outdated practices and company policies.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They hire just about everyone as long as they're competent enough in English.

Cons

- Non-competitive salary. - Because they'll hire anyone, your teammates and leaders will likely be incompetent. - Unprofessional environment with many personal preferences and friendships taking priority over skill and capabilities, especially when promotions are involved. - Constant payroll issues. - No consequences issued to associates with bad behavior or misconduct (like harassment).

Concentrix Response

2y

Hi, thanks for writing us. This review honestly stings a bit to read but we appreciate the feedback nonetheless. When it comes to issues of harassment please know we don't tolerate it in any shape or form. With that being said, please email us at staff.online.feedback@concentrix.com so we can learn more and get to the bottom of things. We hope to hear from you soon.

1.0

Nov 3, 2023

Awful place

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

No pros, they offer big salary to buy employees

Cons

It's an awful place to work. No one has any idea what or how to do anything

Concentrix Response

2y

Thank you for leaving this review for us. We're all ears when it comes to the concerns of game changers. It's unfortunate to hear you're dissatisfied with us. At Concentrix + Webhelp, we're always for ways to improve the way we serve our game changers, so we appreciate this feedback. We hope that your experience improves and we'd like to know how we can do that for you. Please email staff.online.feedback@concentrix.com so we can learn more about your experience and make a change.

1.0

Nov 2, 2023

Don't do it. There are better options.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Nothing really comes to mind.

Cons

Low pay Poor morale Arrogant supervisors

Concentrix Response

2y

It’s never easy to get a review like this, but thank you. Your voice is important and we want you to know we hear you loud and clear We’d be grateful if you’d drop us a note at our confidential inbox: staff.online.feedback@concentrix.com. You can share as much or as little as you’re comfortable with. We’ll take it to our leadership team, and make sure it's handled with care.

Viewing 556 - 558 of 44,734 Reviews

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Jobs at Concentrix

Agente de Servicio al Cliente

Spain

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Ad Sales Specialist (Arabic - speaking) On-site TT02

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Technical Support Advisor (Portuguese- speaking) On-site MI36

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Ad Sales Specialist (English - speaking) On-site TT02

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Technical Support Advisor (Italian - speaking) On-site MI36

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Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Outdated practices and company policies.

Awful place

Don't do it. There are better options.

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix