Is Concentrix a good company to work for as a Operations Manager?

Operations Manager professionals working at Concentrix have rated their employer with 4.6 out of 5 stars in 612 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Operations Manager Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Concentrix .

Does Concentrix pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Concentrix with 4.1 out of 5 stars based on 612 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5500) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (642) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1258 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1130 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1100 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 884 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 829 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 3000 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2052 reviews)); "The pay is low and not enough for inflation" ((in 1235 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 325 reviews)); "Extended working hours" ((in 321 reviews))

Concentrix Operations Manager reviews

4.6

93% would recommend to a friend

(612 total reviews)

Chris Caldwell

97% approve of CEO

92% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (612 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Manager, Operations employees have rated Concentrix with 4.6 out of 5 stars, based on 612 company reviews on Glassdoor. This indicates that most Manager, Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Manager, Operations professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

612 reviews

4.0

Aug 13, 2025

Expat Working in CNX Malaysia

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Diverse and multicultural team – Working with colleagues from different nationalities Access to technology and tools – Use of multiple platforms (e.g., Parcel Perform, AU/NZ Post, Observe.AI, Power BI) helps develop technical proficiency.

Cons

High-performance pressure – Meeting tight SLAs, sales targets, and quality expectations requires constant monitoring and can be mentally demanding.

Concentrix Response

8mo

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

5.0

Aug 13, 2025

Good Company Culture

Manager operations

Recommend

CEO approval

Business Outlook

Pros

Leaders are very thoughtful and I am happy working here.

Cons

Love to wfh once a week:)

Concentrix Response

8mo

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

5.0

Aug 7, 2025

This is a good place to work

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Best managerial support system for all levels

Cons

A wider space to break would be appreciated

Concentrix Response

8mo

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

Viewing 34 - 36 of 612 Reviews

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Concentrix

Concentrix Operations Manager reviews

Company ratings over time

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Expat Working in CNX Malaysia

Good Company Culture

This is a good place to work

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