Is Concentrix a good company to work for as a Operations Manager?

Operations Manager professionals working at Concentrix have rated their employer with 4.6 out of 5 stars in 612 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Operations Manager Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Concentrix .

Does Concentrix pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Concentrix with 4.1 out of 5 stars based on 612 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Concentrix.

How happy are Operations Manager professionals working at Concentrix?

93% of Operations Manager employees at Concentrix would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Operations Manager professionals have also rated Concentrix with a 4.2 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.6 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5501) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (959) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (641) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1262 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1139 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1108 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 880 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 855 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2956 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2061 reviews)); "Low pay and quite stressful" ((in 1232 reviews)); "Bad managers or team leaders" ((in 506 reviews)); "Extended working hours" ((in 338 reviews))

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Concentrix

Concentrix Operations Manager reviews

4.6

93% would recommend to a friend

(612 total reviews)

Chris Caldwell

97% approve of CEO

92% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Career opportunities

4.4

Senior management

4.2

Work/Life balance

4.1

Compensation and benefits

Manager, Operations employees have rated Concentrix with 4.6 out of 5 stars, based on 612 company reviews on Glassdoor. This indicates that most Manager, Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Manager, Operations professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

612 reviews

2.0

Aug 31, 2025

Feedback

Operations manager

Recommend

CEO approval

Business Outlook

Pros

benefits, competitive compensation, and friendly environment

Cons

No formal conversation got hit by redundancy.

5.0

Aug 26, 2025

Great Culture

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Always engaging with employees and people

Cons

A lot of activities to be joined at a time but time not enough for me

4.0

Aug 25, 2025

Great Place to Work

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Promotes work-life balance People centric company Prioritized career growth internally

Cons

Salary competitiveness against other BPO industry

Concentrix Response

8mo

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

Viewing 28 - 30 of 612 Reviews

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Concentrix Operations Manager reviews

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