The company is in hyper growth mode, so there are growing pains and not every process is fully defined or even built. There’s not a lot of extra capacity to dedicate to teaching new people how things work, so people have to learn how to think strategically and ask for help if they need it. It’s sink or swim. There is a whole person dedicated to learning and development and there is an internal learning system that is being built out, but outside of that, you need to be proactive about your own development to excel.
There are a lot of employees early in their careers and senior employees are being promoted quickly (not a con), so this leaves a gap in the ability to do exceptional work. The solution is to hire fast enough to meet demand, which management is aware of. New people are being added to the company weekly.
Going off the less-seasoned employees con, not everyone takes accountability for their misses. Some people point to imperfect systems or others for the reasons things aren’t going well, but fail to take control of things that are in their immediate sphere of influence. Those who can get out of this mindset move up quickly here.
Other reviewers have listed work-life balance as a con, but the company has added a core value around rest and balance. I guess the con here would be that no one is going to hold your hand to create balance in your life (even though there’s a whole TYMD program dedicated to helping employees achieve their dreams).
Basically do your job and use your brain to solve your own problems and you’ll do well here.