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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      75% would recommend to a friend

      (3,415 total reviews)
      avatar

      Todd Kahn

      86% approve of CEO

      68% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Senior management

      3.4

      Career opportunities

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Dec 3, 2014

      Good

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very friendly, competitive environment to work.

      Cons

      Your success everyday depends on how many people walk in the store

      5.0
      Dec 3, 2014

      assistant manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      friendly atmosphere, great promotions, strong company values, great communication

      Cons

      long hours and some unfriendly costumers

      3.0
      Nov 30, 2014

      Excellence in Service

      Sales associate (seasonal)
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Lots of training and coaching -Awesome discount -Professional environment to work in -Strong company culture -On par with other retailers regarding work-life balance, time off, etc.

      Cons

      -Being 'secret shopped' was a constant point of stress. You are always worried you may have missed one of the seven steps of service with a client and you will get crucified if that person happens to be one of the secret shoppers. I absolutely understand why the steps exist but it makes working with clients feel like a less genuine experience. -The Coach brand as a whole is not once what it was. Its been cheapened by the outlets and full price promotions. -Coach needs to stop trying to reinvent itself as an upscale brand. You're never going to be Louis Vuitton, Hermes, or Gucci. Those clients are totally different and will never see Coach as a luxury brand. In going after this ungettable get they have alienated their customer base. This is especially unattainable by skimping on materials and manufacturing products in China.

      Viewing 2917 - 2919 of 3,415 Reviews
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      Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.