Coach reviews

3.8

75% would recommend to a friend

(3,416 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Mar 29, 2015

Store manager

Recommend
CEO approval
Business Outlook

Pros

Great Benefits, great incentives, good pay, great people,great discounts

Cons

Life balance difficult at times, dress code always changing

4.0
Mar 25, 2015

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people - good work life balance

Cons

Politics can interfere with team dynamic. Leadership should pay more attention to the people who are working hard and actually know what they are talking about.

4.0
Mar 25, 2015
Recommend
CEO approval
Business Outlook

Pros

If you have good management team, you will enjoy this job. The managers I had were laid-back and practical. It's an easy job that requires basic social skills. The store runs itself more or less, so just talk to customers and suggest items. Good retail/customer service experience for a college student.

Cons

Corporate seems to be struggling to stay relevant against other handbag retailers. They push company wide policies for "email capture" and "add-on sales." These policies have little to no effect on customers. Although I got along with the managers, I witnessed some workplace gossip/drama between coworkers (kind of funny to be honest.) The job itself can get kind of boring as you'll be doing the same thing every day - you'll find yourself talking to customers out of boredom. You will eventually lose steam and motivation due to sheer boredom and the static job responsibilities. Just do your job (it's super easy) and get along with others and you'll enjoy it.

Viewing 2854 - 2856 of 3,416 Reviews

Glassdoor has 3,757 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.