Coach reviews

3.8

79% would recommend to a friend

(3,411 total reviews)
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Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
2.0
May 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Good discount Teamshare bonuses, but only if the store makes its goal Learn effective selling tactics Looks good on a resume Products are interesting and fun

Cons

Leadership is very manipulative Few to no internal promotions Turnover is very high Favoritism is both rampant and blatant Secrecy and deceit from management There are no rewards for personal performance, only store performance Store managers will hire a friend of an employee in order to give an employee the

3.0
May 11, 2012
Recommend
CEO approval
Business Outlook

Pros

product knowledge effective training teamshare program teamwork occasional perks positive attitudes seemed drama free for the most part customers are loyal I think pay was decent enough, but not many hours were available management seemed very strong and unified reiteration of opportunity for growth (I worked in the men's) all of these I value in a company and Coach is a model company in this regard

Cons

I'm a bit torn about this company, and this is from the pov of working in the stores....at first it seems like a simpler and healthier work environment than retail jobs usually entail. However, there is rampant favoritism, and many times I felt like I was being subjected to eerie brainwashing. Also, I noticed promotions weren't given fairly. I agree with posters that have mentioned they are given to favorites, and that you have to brown nose... at this company you have to be sipping the corporate kool aid to get ahead. Seems very difficult for those, even talented, educated, and eager ones, that want to jump into corp hq from a store. for such a basic position, there are too many rules, too much pressure for a simple job, way too serious most of the time, micromanaging. I could deal with it because I was part time. But if I was fulltime and not moving up quick enough I would have had a difficult time. I agree with other posters about the faux commission environment. Even customers could feel the "pushiness" and asked me if we worked on commission a couple of times. I think the company asks way too much personal info and I really hated being placed as a cashier because of it.

4.0
Feb 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Salary, Summer Fridays, Bonus, Quality of Life

Cons

Hard to get promoted from certain positions...

Viewing 187 - 189 of 3,411 Reviews

Glassdoor has 3,752 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.