Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

79% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (935) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Good pay id willing to work hard" ((in 198 reviews)); "Great team and people there" ((in 181 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 96 reviews)); "We also had team bonuses which was a great way to increase collaboration without creating an environment of pressure resulting from commissions." ((in 94 reviews)); "My direct team was great and tenured" ((in 91 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 151 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 134 reviews)); "long hours and it is retail" ((in 103 reviews)); "And no work life balance." ((in 77 reviews)); "no Commission for sales (if your great at sales; you make "team share" )" ((in 74 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

Coach reviews

3.8

79% would recommend to a friend

(3,411 total reviews)

Todd Kahn

89% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

Coach has an employee rating of 3.8 out of 5 stars, based on 3,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Apr 8, 2013

Terrible management skills

Cashier

Recommend

CEO approval

Business Outlook

Pros

-Teamshare -Employee Discount Honestly, the cons outweigh the benefits.

Cons

-Constant Harassment by store management to "look" good -Worked there for 3 years and only received a .25 cent raise -Constantly criticized about my Sales as well as UPT & ADT, when I only worked part time because I was going to school. Some weeks I wouldn't even be scheduled to work. -Had to call HR many times to resolve harassment issues that my store management could not resolve on their own, and management discriminated against me for it -In my midyear review, I was asked to be my managers "Second set of ears" and let her know when employees are talking about her behind her back. I thought this was very childish. -Set a very negative mood for the store. This list could go on and on...

1.0

Mar 24, 2013

run away as quickly as possible

Sales associate

Recommend

CEO approval

Business Outlook

Pros

part time benefits safe working environment

Cons

absolutely plutocratic ,autocratic ,micromanaging work environment. These folks lull you into a sense of a friendly happy workplace. then after hire , drive you crazy with constantly negative feedback, and there is absolutely no way they are ever wrong. This contributes to a dog eat dog environment. I was one of the top 5 producers, and not only did I not get the hours stated in the interview, they constantly nitpicked about everything. these are handbags for pete's sake, and no one is asking them to lower their standards, but a bit of example setting, and a less adversarial attitude would help.I have many years of retail sales experience, and I have rarely encountered a more hostile workplace. SHAME ON THEM

2.0

Feb 12, 2013

A stressful environment to make OK money while you try to find a better job.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay for the job.

Cons

It was a high school environment with lots of drama and favoritism. Experienced and qualified employees were passed over by inexperienced and unqualified employees for promotions. There was also lots of manual labor where you have to mop, sweep, etc. Late hours compared to similar jobs.

Viewing 178 - 180 of 3,411 Reviews

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Coach reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Terrible management skills

run away as quickly as possible

A stressful environment to make OK money while you try to find a better job.

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