Coach reviews

3.8

79% would recommend to a friend

(3,411 total reviews)
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Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Apr 8, 2014

Great company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great leadership team who encourage your career development

Cons

Long working hours leading to overtime

2.0
Jan 28, 2014
Recommend
CEO approval
Business Outlook

Pros

For the most part I really enjoy everyone I work with. Because there is no commission there is less competition. The discount is nice. A good starting point for customer service skills.

Cons

You will be given barely any hours when you are first hired. Pay is terrible. You can not make a living on the pay here. Coach does prefer to move people into higher positions instead of hiring outside the company but it doesn't happen often. In fact, certain hire-paid positions are going away. (After massive lay offs that occurred recently those positions no longer exist) While there isn't commission, there is still personal goals you will be expected to meet. Failure to do so means you are scheduled less until you quit or are fired. Even if you exceed your goals the bonuses to part-time employees (which is almost every one except the managers) is very minimal. The dress code is very strict (which I appreciate, I think it makes the employees look professional) but it can be a bit expensive. You will be expected to wear current Coach shoes and jewelry, even with the discount this will cost you a pretty penny. On-call shifts make it very difficult to make plans in your personal life and even harder to have a second job. On-call shifts are not optional and will be on your schedule multiple times a week.

3.0
Oct 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Bags are all leather. If full time you have good benefits. Watches are made by Movada.

Cons

They put employees on-call, which is inconvenient, you cannot plan your day. Job security is not great, I was laid-off without warning. Managers are young without qualifications.

Viewing 172 - 174 of 3,411 Reviews

Glassdoor has 3,752 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.