Coach reviews

3.8

79% would recommend to a friend

(3,410 total reviews)
avatar

Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jan 14, 2016

Bitter Sweet

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discount, competitive salary, you get to work for a high end fashion brand, inside look at the way high end brands function.

Cons

NO work life balance, upper management only hires for looks and not talent, upper management has very poor decision making skills, colleagues are only out for themselves.

3.0
Jan 14, 2016

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been an employee of Coach for many years and have enjoyed the culture. District and Regional management is very supportive in the continuous growth of teams performance; offering constructive feedback and positive recognition to improve store functions.

Cons

since Lew Frankford retired from Coach things have gone down hill. Executive leadership is not interested in hearing from the field, they say they care however their actions show a different outlook. Corporate partners are slow to react to situations that occur at the store level, causing continuous turn over. Executive leadership is very reactionary in their decision making to please stock holders, again, making it hard for the employees on the store level to keep their heads above water.

3.0
Jan 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Passion for development and training of people, promotion from within, energetic and fast paced environment. Strong comradery amongst team. Opportunity to make bonuses on a monthly basis as a team instead of a commision based environment.

Cons

Lack of timely corporate communication. Corporate out of touch with the store level, missing out on opportunities and realistic outcomes of initiatives. Desires of new direction favored over actual desires of loyal Coach shoppers

Viewing 154 - 156 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.