Coach reviews

3.8

79% would recommend to a friend

(3,410 total reviews)
avatar

Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 4, 2016

Coach

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was fun and rewarding under past leadership

Cons

The newer leadership only cares about the bottom line and not about the people

4.0
Mar 30, 2016

Love Working At Coach

Recommend
CEO approval
Business Outlook

Pros

I love working at Coach. It is my first retail job. They hired me in as part time with full benefits. Pay higher than minimum wage so that is a plus.

Cons

They put a lot of emphasis on selling and engaging customers. Some people do not like to be talked to who come in but they are very strict about follow up and telling the customer everything about the bags. It can be fun but they are strict about everything from your makeup to your socks. And no clips in your hair. For the bags to be so high I would think they could pay more per hour especially if you are a top seller. They are never happy with the numbers even if you are the top seller Other people stealing sales or taking bags from someone you helped and walking around with them. Not listening to concerns you have about unprofessional conduct of other employees. Not caring about your sales being accidentally rung under another persons name.

3.0
Mar 22, 2016

Unsatisfied

Recommend
CEO approval
Business Outlook

Pros

Discount is Great. Upscale environment. Pay scale is decent.

Cons

Big Corporate. Show little to no appreciation for anyone lower than a store manager.

Viewing 145 - 147 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.