Coach reviews

3.8

79% would recommend to a friend

(3,410 total reviews)
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Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Dec 9, 2019

Lost touch of reality

Recommend
CEO approval
Business Outlook

Pros

Vacation and sick pay.

Cons

Asking customers too much personal info annoys them and it’s time consuming. Too many promotions and coupons running at the same time. The coupons have ruined the modern luxury atmosphere and turned it into a cheap Walmart vibe.

2.0
Nov 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Great discount and exciting celebrity and other fun collaborations. Bonuses can be lucrative if you are in the top tier stores. Separate PTO and sick time.

Cons

Management is very into the “Coach look” and will not hire if you don’t have it. Management plays favorites for stores and there is little career advancement if you do not work at the higher tier stores. Management gaslights employees and if the one manager does not like you, you will get passed over. She will throw you under the bus at any opportunity to save herself as she never owns up to any management mistakes to the higher ups. She has been in her job so long by severing ties at a moments notice if at beneficial. Essentially, it is like being in high school with a bunch of people who are too old to still be gossiping and pressuring their peers the way they do. With the constant turn around, stores are understaffed and there is a black our period for requesting any days off for November and December. If you are not inline to be a store manager, there are no other career paths. Product is created cheaply in China and vietnam, not made in USA the way many people think and product will not last.

Viewing 121 - 123 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.