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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      75% would recommend to a friend

      (3,416 total reviews)
      avatar

      Todd Kahn

      86% approve of CEO

      68% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Senior management

      3.4

      Career opportunities

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Sep 7, 2008

      COACH RUINED MY LIFE

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only reason to work here is the discount.

      Cons

      horrible, strict, uncomfortable, dress code; people (customers and coworkers) are incredibly shallow and self absorbed, management expects you to be a robot and spew their rhetoric, animal cruelty,

      2.0
      Sep 7, 2008

      Not that great..

      Associate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun environment, good hours, fun working at shopping center, good discount. Good health benefits.

      Cons

      Senior management never had anything good to say. No advancement opportunities. Management wants associates to force customers to buy additional items OR ELSE! It's hard to get time off, sales associates (hired by manager) act like kids. The whole store is like a daycare.. There is no such thing as Communication! Apparently you have to be psychic to know what's going on. You have to wear black or gray pants and white button down shirt.. that's all your allowed, when we would go to eat after work, people thought we were the waiters!

      4.0
      Jun 19, 2008

      Handbag Lover's Dream

      Associate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful discount! Coach is a great brand and lifestyle that millions across America are familiar with. As an Associate Manager you are working under the Store Manager and have the same amount of responsibility as they do. Communication within the store is good, there is a lot of coaching and feedback. You will rarely work over 40 hours (except at Christmas) and the management schedule is made 1 month out so you can plan your life around it. There is always new merchandise coming out so it never gets boring and you can share your enthusiasm with the customers, often times they know about the product as well.

      Cons

      There are so many blackout dates of when you can not take a vacation (Valentine's Day, Mother's Day, all of July, then from November to January and when there is a PCE event, which is a bout every 2-3 months for 1 week) and you are required to work 2 full weekends each month. There are many higher management positions currently filled by old Victoria's Secret people and they are trying to bring in a lot of the ways of Limited brands. When it comes to promotions it is not solely judged on your performance, but also how well you "reach out to senior management" ie: schmooze. Very strict time and attendance policy, 1 minute late= a write up

      Viewing 559 - 561 of 3,416 Reviews
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      Glassdoor has 3,757 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.