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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      75% would recommend to a friend

      (3,415 total reviews)
      avatar

      Todd Kahn

      86% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      3K reviews
      1.0
      Nov 9, 2023

      Luxury company pays so little

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a luxury company pays yet they are comfortably paying so little to their employees. Unpaid trainings, minimum wage pay, but they pay a lot to keep their customers happy? It sends a message that they undervalue their employees. Also I quit because not only do they pay minimum wage they also expect customer service reps to sell.....on top of cx service with no commissions. . . like excuse me? I was the top sells person at a prior job because of my sales commission on top of my salary. They want the stress of a sales job with no real benefit to who is preforming??? that's ridicules. I had it as a side job but I quit their is better paying companies that value their employees better. What an irony, luxury company? not luxury paying

      Cons

      The pay Lack of commission Treatment from the customers Expectation that a customer service rep should do sales? Those are 2 different departments they can blend the functions but I bet they would never blend the pay

      Viewing 508 - 510 of 3,415 Reviews
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      Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.