Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Jun 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Overall, it is a great company. They give bonuses to all employees (based on hours worked) if monthly profit goals are met, flexible scheduling, great discount, diverse staff. There is a fair turnover rate for employees, especially part-time, but staff and managers are wonderful. They welcome and accept new people and you quickly become part of the "family".

Cons

Retail hours aren't the best no matter what company you work for. Late nights doing floor sets and closing down store. Next weeks schedule is not out until Monday but you must request off a month ahead of time. Dress code is strict and you are not reimbursed for the clothes you are required to purchase.

4.0
May 29, 2014
Recommend
CEO approval
Business Outlook

Pros

There is a GREAT DISCOUNT and many perks within the company. Loved the people I worked with it made it more fun. Easy to move up in the company, I got promoted to assistant manager within 1 year of being there. If you like to connect with customers and clientele then you will like it. There were paid sick time and vacation time which is always a plus.

Cons

There are way too many responsibilities that managers have to worry about. It includes your daily/weekly/monthly goals and worrying about your associates goals as well. Worrying about shipment and floor sets. Call campaign was also a pain! The higher ups give managers a big work load without realizing that they have so much to do already. Definitely a lot of team development and pressure with hitting metrics especially from the higher ups.

4.0
May 23, 2014

Best retail company I've ever worked for!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great and the opportunity to learn and grow is always there. The environment is very open and communication is encouraged. You are challenged to be the best you can be.

Cons

The company is in a state of flux at the moment but it is headed in the right direction. You do have to be open to change because it seems to be a constant.

Viewing 481 - 483 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.