Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

75% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (937) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts as an associate" ((in 220 reviews)); "Good pay id willing to work hard" ((in 205 reviews)); "Great team and people there" ((in 181 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 97 reviews)); "My direct team was great and tenured" ((in 96 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 150 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 133 reviews)); "long hours and it is retail" ((in 102 reviews)); "And no work life balance." ((in 73 reviews)); "No commission but if you meet your goal as a team then you get a payout" ((in 72 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

Coach reviews

3.8

75% would recommend to a friend

(3,414 total reviews)

Todd Kahn

86% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Coach has an employee rating of 3.8 out of 5 stars, based on 3,414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Jul 26, 2016

Director, Wholesale Operations

Director

Recommend

CEO approval

Business Outlook

Pros

At coach, the people are talented and passionate. The company have good benefit for their employees and a very good place to work in.

Cons

There are too many changes and different directions. Some changes are good. But too many can be confusing to the employees.

4.0

Jul 20, 2016

Seeking new Opportunities

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Coach is a great customer service based company. Its is a modern luxury brand. I learned a lot and grew a lot in my position within the past 10 years.

Cons

Time management to get the daily workload done. Not being able to use my vacation time when I want to. The workers are always given more work to do while the non workers don't get any. Your never thanked for a job well done. Its always about what you didn't do.

3.0

Jul 13, 2016

sales associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

nice works, not working for commission

Cons

very hard to meet the store target

Viewing 391 - 393 of 3,414 Reviews

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