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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      77% would recommend to a friend

      (3,409 total reviews)
      avatar

      Todd Kahn

      89% approve of CEO

      67% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Oct 14, 2011

      Not so magical and definitely not logical

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was paid very well. And the perks were nice (staff discount, sample sales, parties, etc.)

      Cons

      This is a place where, who you know and are liked by is more important than the work you do. There are some senior leaders that should have been retired/left long ago, but are around because of their relationship with CEO.

      1.0
      Oct 12, 2011

      Don't be lured in by the name COACH

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good health benefits minus the deductible you have to pay. Employee sales. Some people are very friendly. Some managers appreciate their employees.

      Cons

      Nothing is secret - even HR issues are not secret. A simple thank you is hardly ever received. Workload is completely overwhelming and the pay does not balance out. Gossip, gossip, gossip. Room for advancement & growth is less than spectacular. Review process is not fair - submitted to managers, senior managers and NY HR before presented to you (no matter what you say you cannot change the outcome of your review).

      4.0
      Oct 3, 2011

      Great store to work at but strict time and attendance policy.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The management team is great and they really try to understand their employees with one on one coaching moments. Pay is also good compared to other retail jobs.

      Cons

      Time and attendance is really what makes coach a black/white company; due to strict policy, there is no grey area for time and attendance. You get a certain amount of sick/vacation time. Once you go over that time you will get terminated. There is only a 1 minute grace time for clocking in for you shift. Even if you make it on time, you would have missed the daily sale/goals report that is done 5 minutes before every shift.

      Viewing 3313 - 3315 of 3,409 Reviews
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      Glassdoor has 3,750 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.