Coach reviews

3.8

77% would recommend to a friend

(3,410 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Mar 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Detailed information available on products and while you have pressure to sell, there is great support available from your sales leader at any time. There is a sharp focus on customer service. You will be assessed by your sales but there is no commission: there is a program called team share that truly fosters a team environment.

Cons

Can't really say anything bad about the company but they could improve the flow of the MASSIVE amount of information that flows through the store.

2.0
Mar 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits are great Considered a "prestigious" place to work Some co workers are nice to work with Pay is fair and likely above average

Cons

The managers are not on the same page. There are about two managers that people feel like they can come to. Senior management has been a detriment to the company and the entire team. Coach seems to hire from outside and not promote from within, though any promises are made. The long hours, long days, and frustration that comes with not being able to get help with an issue.

3.0
Mar 22, 2012

Good place to work for retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product, strong company with good reputation

Cons

retail hours are never fun

Viewing 3271 - 3273 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.