Coach reviews

3.8

79% would recommend to a friend

(3,411 total reviews)
avatar

Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Dec 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Good Medical Plan/Benefits, they stand behind their product, product quality, stock options, bonuses, accessablity/communication with corporate, employee discount

Cons

The dress-code is very specific from head to toe; and you are not compensated for any of the required clothing. They have a recommended dress code list; however, they will not allow you wear that item from a different retailer. Example: navy sweater has to be from JCrew. strict scheduling requirements, expectations are very high, corporate directives/goals sometimes are unrealistic

3.0
Dec 2, 2012

Planner

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, 50% off discount, fun product, strong executive leadership team, strong brand loyalty at corporate and in stores

Cons

There is no such thing as work life balance. Expect to put in 12+ hour days around holiday & at least eat dinner at the office a few times a month. Expect a lot of "spin" from the leadership team. Terrible communication and unclear directions are the norm. Reporting is very manual. Systems are tedious and not user friendly Little to no training Career planning is taken "seriously" at Coach, but there is no true career path conversation that includes timelines and goals in order to take the next step in your career. Very bizarre goal setting process.

3.0
Nov 29, 2012

The most relaxed work environment

Recommend
CEO approval
Business Outlook

Pros

50% discount at full price stores 65% discount at outlet Friendly customers Friendly co-workers Flexible scheduling for college students Realistic sales goals Most shifts are 3-6 hours Avg work week is 8-15 hours ( great for a full time college student ) Great work culture and environment Great extensive training Sales goals aren't the most important Pay is atleast $2 higher than min wage for most employees

Cons

Surprisingly, very unfulifilling Lack of job mobility/opportunities for those who may want a retail environment Job makes you feel like you are just there for a paycheck and nothing more, which is horrible for a retail job because you are never paid enough to deal with some of the stuff you have to overcome in a retail environment

Viewing 3217 - 3219 of 3,411 Reviews

Glassdoor has 3,752 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.