Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

79% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (935) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts as an associate" ((in 225 reviews)); "Good pay id willing to work hard" ((in 196 reviews)); "Great team and people there" ((in 180 reviews)); "We also had team bonuses which was a great way to increase collaboration without creating an environment of pressure resulting from commissions." ((in 93 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 93 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 149 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 136 reviews)); "Long hours and hardly any days off" ((in 101 reviews)); "And no work life balance." ((in 73 reviews)); "Need to tell your name to customers to note down sales even though there’s no commission" ((in 70 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

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Coach

Part of Tapestry

Coach reviews

3.8

79% would recommend to a friend

(3,411 total reviews)

Todd Kahn

89% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

Coach has an employee rating of 3.8 out of 5 stars, based on 3,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jan 21, 2013

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Coach offers an amazing training program that is built on great customer service, relationship-building with the customers and team focus. The employee benefit (discount on their products) is also a big perk.

Cons

The pay is minimum + bonus when you start. The bonus is rewarded only if the store achieves it's sales targets. Not many opportunities to move up with the company despite hard work, effort and high results in sales.

5.0

Jan 20, 2013

it was amazing working at Coach

Seasonal sales associate

Recommend

CEO approval

Business Outlook

Pros

People were nice. get to see and meet different people everyday. had an positive working environment

Cons

managers were not really not done well communication with each other when it got busy.

1.0

Jan 18, 2013

COACH a "New York" company but every item made in CHINA as stamped on every tag

It manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, small circles of good people, have 4B in the nest egg

Cons

-IT is simply deplorable -IT Mgmt afraid to make decision allows Marketing to control everything -IT loves contractors so, be mindful if going in as a FT Employee -IT far behind most retail organizations -Stop with the this is the COACH way garbage. Its a job not a religion.

Viewing 3208 - 3210 of 3,411 Reviews

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Jobs at Coach

Assistant Store Manager

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Sales Associate

it was amazing working at Coach

COACH a "New York" company but every item made in CHINA as stamped on every tag

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