Coach reviews

3.8

75% would recommend to a friend

(3,412 total reviews)
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Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Apr 3, 2014

Camaraderie at its best

Recommend
CEO approval
Business Outlook

Pros

I worked at one of their stores as a seasonal Christmas sales two years in a row. The store manager was amazing, very caring, and made us seasonals feel just as treasured and appreciated as the year-round staff. Discount is amazing -- 50% off everything, and 65% off the "deletes" -- the merchandise that is not being carried forward. Also, loved that goals are "teamshare," you have individual goals, but the bonus structure is for the team achieving individual goals.

Cons

It can get a little competitive or awkward on the selling floor with other sales associates. Even though you're not on commission, it's still competitive, and some of the regular sales staff seemed to want to monopolize customers to their benefit at a detriment to overall customer service.

3.0
Mar 31, 2014
Recommend
CEO approval
Business Outlook

Pros

- The discount is generous - Working as a team to gain incentives (eliminates competitiveness amongst employees like with commission) - You learn a lot about effective selling techniques

Cons

- No opportunity to grow within the company - Unreasonable dress code changes - Low pay

3.0
Mar 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Company invests in their employees, and makes sure that everyone is rewarded.

Cons

At the store I work at there is a lot of miscommunication. The company is trying to change things for the better, but through this there are starting to be some bumps in the road. The other con is that we are not commission based, but it is starting to feel like we are with new sales goals we were told we "had" to meet.

Viewing 3172 - 3174 of 3,412 Reviews

Glassdoor has 3,753 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.