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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      75% would recommend to a friend

      (3,412 total reviews)
      avatar

      Todd Kahn

      86% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      May 16, 2014

      Very strict and not a lot of hours. Clam to be fashion forward but the dress code makes us look like little kids.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of prestige working for Coach. Good for starting out in luxury goods.

      Cons

      Rude and unprofessional managers and employees. Everyone talks about each other behind their backs. Super strict about attendance, dress code, nail polish/hair color, lockers. Push too much on sales and a very disorganized company with an extremely high turnover of employees and managers. Hours depend on what level of part time you are and there is a lot of sale stealing

      2.0
      May 14, 2014

      Great work place, communication not the best.

      Sales floor associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great starting pay for a retail starting job, and better with experience. Definite chances to move up in the company. All benefits offered are great, and at a great price taken out of your weekly paycheck (which I think is very convenient). Most people are absolutely great to work with and professional.

      Cons

      Hours are being cut, still technically at full time hours, but the bare minimum. Then many new employees are being hired, which is counterproductive. Management has many miscommunications with various issues, and they also tend to play favorites in my particular store. Customers are sometimes extremely mean when not given exactly what they want (even when policy states you cannot do that specific thing, and regardless how nice you were about informing the customer of it).

      4.0
      May 14, 2014

      Fun yet draining

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits were excellent, still miss the insurance and bonuses .

      Cons

      Never ending frustration with trying to attain goals despite lots of returns and low foot traffic. Conversion was key but so is Adt and Upt. In our store it was extremely challenging to over come the small purchases and add on higher ticket items to achieve a bigger ADT . The days dragged at times and everyone wanted to use a coupon or promo even if nothing was going on.

      Viewing 3157 - 3159 of 3,412 Reviews
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      Glassdoor has 3,753 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.