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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      75% would recommend to a friend

      (3,412 total reviews)
      avatar

      Todd Kahn

      86% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Jul 12, 2014

      Loved the company!

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clear expectations, fun coworkers and atmosphere, not on commission, so no huge pressure to sell since this was my 2nd job and part time.

      Cons

      Shifts are pretty short (3-5 hours), which worked great with my schedule, but you may want more hours.

      5.0
      Jul 3, 2014

      Love the culture!

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      My experience at Coach has been phenomenal. For a retail company (which are some of the worst to work for), I have gained so much experience and being pushed out of my comfort zone on the daily was very beneficial to my professional skills. As a male selling high-end fashion items to predominantly female customers, it was not easy by any means, however I felt more rewarded when I had more satisfied customers. They really ensure that you are growing within your position. They also are very good about rewarding you for your efforts with store credits, and a shared commission if your team makes its monthly goals. There was not a day that I didn't feel comfortable in the Coach environment.

      Cons

      Leadership turnover seemed to be a problem, but it's that way in any retail environment. Also, for the efficiency they expect with their hourly employees in terms of merchandising and operations, they need to streamline their efforts and practices as any corporate direction and communication seemed to be very convoluted and confusing.

      3.0
      Jun 29, 2014

      Work hard pay less

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I would recommend Coach to anyone who is interested in high end luxury retail Great discount, health benefits and co-workers are like a family

      Cons

      Too much high expectations, don't get paid enough. Sales equals hours if you do good in sales then you get hours and same with cashier make sure to get capture. Managers need to interact more with employees and tell them how they are doing

      Viewing 3145 - 3147 of 3,412 Reviews
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      Glassdoor has 3,753 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.