Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Dec 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Love the merchandise and value of the products being sold at the store. Also loved some of the people that I worked with as with any job. Working this line of retail was not too difficult as the merchandise was mostly accessories. The most difficult part was remembering all of the features of each bag and the bag collections. Otherwise, I thoroughly enjoyed my time there and would work there again!

Cons

Having to work weekends and the dog and pony show that was put on when the District Manager and other execs came to visit the store.

3.0
Dec 20, 2014

Good experience, bad pay

Recommend
CEO approval
Business Outlook

Pros

Manager gives you good training and really wants you to focus on great customer service. Nice co-workers Good discount Bonuses if your store reach your monthly sales goal Looks good on your resume if you want to enter the fashion retail biz There's always a sales supervision to watch over you and help you out in case you get stuck with a difficult customer

Cons

Bad pay for student Short hours even though I reach and exceed my sales goals almost all of the time It's always about selling selling selling which equals more pressure No commission Manager is super strict about hours - you have to clock in exactly ON time and clock out ON time of your schedule On-call schedule - you'll have to call work to see if you're needed and you can't make any other plans Co-workers can be aggressive and puts label on returning clients as "theirs" Work uniform is basic but you'll have to use your own money to buy it and it needs to be approve by manager before you can wear it drama on the sales floor

5.0
Dec 16, 2014

The Joy of Teamwork

Recommend
CEO approval
Business Outlook

Pros

There was never a moment when I thought someone on my team didn't have my back The customers are treated well, so it's rare to have to deal with unhappy people great training and consistent updates on product knowledge

Cons

the compensation is dependent on how the group does, not your personal goals

Viewing 3082 - 3084 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.