Cisco reviews

4.1

81% would recommend to a friend

(33,630 total reviews)
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Chuck Robbins

78% approve of CEO

68% positive business outlook

Cisco has an employee rating of 4.1 out of 5 stars, based on 33,630 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cisco employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

34K reviews
3.0
Aug 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Cisco Systems is recognized as a leader in its field. It is aggressive in maintaining, reinforcing, and developing new positions of leadership and has the financial wherewithal to do it. Cisco encourages employee development and provides plenty of opportunities for professional improvement through classes, knowledge-sharing, and on-line resources.

Cons

In my division, employees are essentially on call 24/7. We do a good amount of fire-fighting (in other words, responding to emergencies that come up and are unpredictable). There is a tendency to ignore issues that are not pressing until they become urgent. There has been improvement in this area--planning and abiding by schedules in the face of interruptions and emergencies--in the ten years I have been with the division, but when push comes to shove the old habits resurface. Some of this may be due to chronic understaffing, but with the build-up of teams in India, the understaffing is less of a problem. We try to be very responsive to customers, but as the pool of customers in our case consists of a small number of large customers, being customer-driven can lead to sudden changes in priorities and feature creep into products and development cycles. It's been suggested that rather than be so customer-focused and driven, we should lead the way in product development and innovation so that customers will want the products we develop, but we don't seem to be able to do that. It has also been the case that management will try to promote good practices by training everyone in some new method (of time management or work planning), but after the initial push, the effort is abandoned and management support for the new methods seems to vanish. We are schedule-driven no matter how unrealistic the schedule, and it's only when the true scope of the work becomes impossible to ignore that schedules (with management, with the customer) get renegotiated and start to resemble reality. The problem is always one of how to meet a very aggressive deadline.

3.0
Aug 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Cisco has a great reputation in the industry and is well-respected. The company tends to treat its employees generally well, and provides them with the resources to maintain, or start career-enhancing training

Cons

The management structure is quite ossified and bureaucratic. Promotions and career progression can be quite difficult to obtain, and the process can seem arbitrary. Projects can live or die based on political reasons, and one has to be careful in understanding the political landscape when working with, and trying to extract from, cross-functional teams. Failure to do so can result in bruised egos and more serious repercussions.

4.0
Aug 5, 2008
Recommend
CEO approval
Business Outlook

Pros

good pay and employee benefits

Cons

it is a very competitive place to work.

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