Capital One reviews

5.0

100% would recommend to a friend

(13,179 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Nov 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance. I get in at 10am and leave by 5pm every day. If I come in at 9am for some reason I'd usually be the first person in the office. Not stressful, deadlines are flexible. Pay is good if not particularly high. C1 in SF is a great place to park yourself and make a steady income without having to really care about what you're doing. In fact caring is a detriment, just do what you're told and you'll be fine.

Cons

It's not a tech company, it's a bank. Computers and network are locked down, it's difficult to be productive. I waste more time fighting IT than I waste in meetings! I've worked at other big enterprises in the past, C1 is by far the worst. Boring busywork. Why are we doing any of this again? My team built something that literally made the website significantly slower in order to enable features that no one used. I tried to discuss this but it was made clear to me that was outside of my role and I should just focus on the tasks I was assigned. You definitely feel the fact that this is a satellite office (I'm in San Francisco). We are many layers removed from actual decision makers, and hear anything important via rampant rumors before anyone in management tells us what's going on. On that note, plenty of reorgs, shuffling priorities, and elimination of budget. Even with a strong performance review I got pushed from a team I liked to a team I hate because the budget for the team was slashed by 70%. The stack-ranking system seems to be universally hated by managers and ICs and even the directors I've talked with. It's pretty brutal.

1.0
May 26, 2018

Engineering

Recommend
CEO approval
Business Outlook

Pros

Benefits are okay, I can't think of anything else.

Cons

Very stressful environment, evaluations are not very objective. As far as promotions, it is not about what you know but rather who you know. The culture is not for everyone, the competitive nature of the evaluation system doesn't encourage collaboration.

3.0
Apr 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits Great people to work with (for the most part) Great campus Flexible work options Fun days and employee appreciation (varies by department though, my group hasn't done one in over a year)

Cons

Performance management is bloated and subjective. So much "corporate-speak" it's almost cult-like They talk about work-life balance like it matters, but they don't live up to it. The expectation is 24/7 availability.

Viewing 289 - 291 of 13,179 Reviews

Glassdoor has 21,297 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.